Delivery methods Products are shipped by sea transportation, air-freight, land carriage, carefully packed in cardboard(exported standard) with polyurethane foam cushions. If customer choose sea transportation, products is shipped by sea transportation packed high-quality plywood plastic pallets.

Shipping Procedures Shipping follows placing an order which is conducted by our sales department. After placing an order our export department will issue you a Pro-Forma invoice for your review and approval. Once payment is received your order will enter production and, upon shipping, our office will supply you with a B/L or tracking number.

Fees and Charges In addition to the payment you have made to MOCRE you are expected to pay VAT according to your specific location, and additional charges having to do with customs clearance and other duties. These charges have nothing to do with MOCRE and we cannot guarantee that you will be required to pay less or more than what is stated – we offer this information only as a kind notice to you. Upon paying these additional charges please ask for a detailed invoice and send us a copy of this invoice in order for our company to make sure you have not been charged inadequately.

Order Tracking All orders shipped by MOCRE are tracked and our export department supplies B/L or tracking numbers for each.

Checking the Products Upon arrival of your products please inspect the box in order to see if any damage, due to mishandling appears visually, this is extremely important.Any problem during shipping, we will help you to resolve it.